It is important to understand that we offer an end-to-end, hands-off service for our clients. However, we realise that landlords have preferences when it comes to involvement in their properties. As part of our personalised approach, we cooperate with our clients to work out their preferred level of involvement to build relationships based on mutual trust and respect.
Tenant Find & Exit Process
Streamlined and Effective
- We find more potential tenants and quicker with our high profile advertising
- We find better quality tenants and reduced risk of hassle with tenant referencing, credit checks and assessments
- We cover all bases with our formalised tenancy agreements process
- Fully managed & compliant deposit collection and return
- No more worrying about tenant changeovers, we will inspect and clean your properties between tenants (with no extra fee charged, service charged back to landlord at cost price)
Property Maintenance & Ongoing Services
Personalized with Clear Communication
- Choose whether you would like us to coordinate all reasonable property maintenance/renovations
- At any point, if you have issues or queries concerning your property, we are on call
- We will handle all tenant calls and resolve all issues when necessary so your phone doesn’t have to ring
- Ongoing rent collection service and statements tailored to suit landlord’s needs
- We handle unpaid debts as required, so you don’t have to
Compliance, Memberships & Accreditations
Experience complete peace of mind
- Regular legislative checks/inspections carried out to ensure your properties are compliant with law at all times
- We are registered with the Client Money Protection (CMP) scheme – meaning that your rent is protected by a third party
- We are members of the Property Redress Scheme (PRS) – an independent third party that deals with complaints